The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Modern
“The room was impressively spacious and featured modern decor, creating a relaxing atmosphere for our family.” view full review
Well-Equipped Kitchen
“The kitchen facilities were superb, equipped with all the necessary appliances, making it easy to prepare meals for our group.” view full review
Comfortable Living Space
“The living area was roomy and comfortable, perfect for our family to unwind after a day of exploring.” view full review
Clean and Functional
“The bathroom was pristine and included modern fixtures, ensuring a pleasant and efficient experience during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Cycling
Bowling
Golf course
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Indoor swimming pool
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
171 Queen Street,
Auckland,
New Zealand,
1001,
Auckland Region
Map view
street view
171 Queen Street,
Auckland,
New Zealand,
1001,
Auckland Region
City landmarks
Tower
SkyTower
690 m
Park
Auckland War Memorial Museum
2.3
km
Gallery
Auckland Art Gallery Toi o Tamaki
670 m
Square
Aotea Square
690 m
Viaduct Harbour Ave
Viaduct Harbour
1.3
km
Park
Albert Park
670 m
Museum
New Zealand Maritime Museum
1.3
km
Theatre
Aotea Centre
690 m
Auckland CentralNew Zealand
Queen Street
1.5
km
Event hall
SKYCITY Auckland Convention Centre
690 m
Public Building
Auckland Town Hall
690 m
Stadium
Spark Arena
1.6
km
Square
Vulcan Lane
670 m
Harbour
Queens Wharf
800 m
Square
Takutai Square
800 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
800 m
Shopping Area
Victoria Park Market
1.6
km
Library
Central City Library
670 m
Church
St. Paul's Church
760 m
Event hall
ANZ Viaduct Events Centre
960 m
Event hall
SKYCITY Auckland
690 m
Square
Wynyard Quarter
1.1
km
Harbour
Princes Wharf
800 m
Bridge
Wynyard Crossing
870 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
920 m
Nearby
Church
St Patrick's Cathedral
230 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
210 m
Church
St Matthew-in-the-City Church
450 m
Ferry Building 99 Quay Street
Ferry Building
570 m
Auckland CentralNew Zealand
Grey Lynn
400 m
Restaurants
Citylife
110 m
171 Queen Street Heritage Hotel
Culprit
210 m
12 Wyndham Street Level 1
The Occidental Belgian Beer Cafe
230 m
6-8 Vulcan Lane Auckland City
The Bluestone Room
70 m
9-11 Durham Lane
Giapo
620 m
12 Gore Street Britomart
Misters
210 m
12 Wyndham Street Ground Floor
Federal Delicatessen
350 m
86 Federal Street
Da Vinci's Italian Restaurant
180 m
G/F 5 City Road Grafton
Mojo Coffee
90 m
6 Durham Street East
Chuffed
140 m
43 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
modern rooms
helpful staff
dark rooms
outdated decor
7.8/10
Very good
Rooms
8.2
Location
8.6
Service
8.9
Dining
6.4
Guest reviews
7.8/10
based on 9 reviews
8.9
8.9/10 based on 2403 reviews
Craig
United Kingdom,
March
2024
6.6/10
The hotel offers nice and modern rooms, a good size for a short stay with great facilities, and relatively quiet despite its location. However, the rooms were not as renovated as pictured in the ads and were overlooking the car park, making them a bit dark. The lack of enough hangars, absence of a mini bar, and slightly outdated decor were minor downsides.
Rooms
7.0
The rooms were nice and modern, a good size with great facilities, and relatively quiet.
Service
8.0
The staff were really helpful and kind, making the overall stay enjoyable and comfortable.
Location
6.0
The location was convenient for work and city exploration, making it easy to get around, but being right in the busy Queen Street area may not suit everyone's preference.
Dining
5.0
The dining experience was okay, not the best in Auckland, and could be improved although the staff was accommodating.
Facilities
7.0
The hotel's facilities were decent, offering what was necessary for a comfortable stay.
modern rooms
dark rooms
Ernest
United Kingdom,
March
2024
8.0/10
I had a wonderful stay at the hotel! The overall place was professionally done up and clean, away from the noise, with views to the harbor. The rooms were really comfortable, and the staff were incredibly helpful. I would definitely stay here again.
Rooms
9.0
The rooms were very quiet and away from the noise. Overall place was professionally done up and clean, with views to the harbor. Really comfortable.
Service
9.0
The staff were very helpful and friendly. Excellent and helpful service without being over the top.
Location
8.0
The hotel's location was great if you want to be close to the water. Right on queen street and so central to sky tower, viaduct, and Aotearoa square.
Dining
6.0
The dining experience was a bit of a letdown with undercooked hashbrowns and muffins, but the sandwiches were delicious.
Facilities
8.0
The facilities were fantastic, dry cleaning, housekeeping, and laundry services were top-notch.
Dan
United States,
January
2024
7.4/10
The hotel is currently undergoing renovations, which caused some delays upon arrival. However, the rooms are spacious, quiet, and located perfectly. The service was pleasant and accommodating, with a great location within walking distance of attractions. The dining options were basic, but sufficient. The hotel boasts a fantastic location near the Auckland waterfront and is ideal for attending CBD events.
Rooms
7.0
The rooms, although not ready upon check-in due to ongoing renovations, were spacious, quiet, and perfectly located.
Service
9.0
The service was very pleasant, with friendly and professional staff who were accommodating.
Location
8.0
The hotel's location, about a 5-minute walk from the Auckland waterfront, is exceptional for accessing central Auckland and attending events in the CBD.
Dining
6.0
The dining options were basic and did not live up to higher hotel standards but were still satisfactory.
Facilities
7.0
The facilities were undergoing renovations but still functional and adequate.
Henry
United Kingdom,
January
2024
8.4/10
The hotel is in a superb location, right in the heart of shopping, just a 5-minute walk from the SkyCity Hotel where we celebrated. The rooms are fantastic after the refurbishment, spacious, clean, and equipped with everything you could need. The service is outstanding, with the concierge providing excellent advice and making us feel genuinely welcome. However, the dining experience lacked originality and local products. The location is perfect, walking distance to the CBD and surrounded by dining and bar venues.
Rooms
9.0
The rooms are amazing after the refurbishment, spacious, clean, and with all necessary amenities.
Service
9.0
The service at the hotel is top-notch, from the helpful housekeepers to the concierge offering great advice.
Location
10.0
The location is superb, right in the center of bustling Queen Street with easy access to shops, bars, cafes, and restaurants.
Dining
6.0
The dining experience was average with common options and lacking originality.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Peter
United States,
December
2023
8.2/10
My stay at the hotel was a mix of positives and negatives. The hotel is impressively clean and has a great lounge/dining area that suited our group perfectly. However, the rooms weren't ready upon our arrival despite the supposed 2 pm check-in time, leading to a bit of a wait.
Rooms
8.0
The rooms were amazingly clean but had a slight delay in readiness upon arrival.
Service
9.0
The service was top-notch and very helpful, making it likely for a return stay.
Location
9.0
The location is excellent, especially if you want to be right in the city with easy access to water, shopping, and dining.
Dining
7.0
The dining experience was a mix; good with plenty of choices yet slightly disappointing compared to previous experiences.
Facilities
8.0
The hotel offers a range of services with dry cleaning, housekeeping, laundry, valet parking, and tour assistance.
Tony
United Kingdom,
December
2023
8.6/10
The hotel is right in the heart of Queen Street, which is like the Oxford Street of London, making it excellent for exploring the city center and close to key attractions. The rooms are world-class and well laid out, offering a comfortable stay. The service provided is top-notch with a friendly and helpful staff that goes above and beyond. However, the dining experience, while extensive, may vary in quality, and there are additional transaction charges for international visitors.
Rooms
9.0
The rooms are comfortable and fresh-looking, with the bonus of having its own laundry facility.
Service
9.0
The staff provided amazing service, offering helpful information and ensuring a perfect stay.
Location
10.0
The hotel's location on Queen Street is perfect, right in the heart of the city center, close to shopping, the viaduct, and other key landmarks.
Dining
7.0
The dining options are good overall, although inconsistencies can occur, such as undercooked breakfast items.
Facilities
8.0
The hotel offers essential facilities like dry cleaning, housekeeping, laundry, and valet parking to enhance the guest experience.
Peter
United Kingdom,
July
2023
8.4/10
Staying at the hotel was a real treat! The rooms were surprisingly quiet given the bustling location, perfect for our family. They were clean, welcoming, and well-stocked with everything we needed for cooking and laundry. The staff was friendly and accommodating, going above and beyond to make our stay memorable. The central location made exploring the city effortless, with easy access to shopping and dining. However, the dining experience left something to be desired, especially considering the high rates. Overall, a comfortable and convenient stay.
Rooms
9.0
The rooms were quiet, clean, and welcoming, perfect for our family's needs.
Service
9.0
The service was exceptional, with the staff being friendly and going the extra mile to ensure a wonderful stay.
Location
10.0
The hotel's centralized location near the Sky Tower made it easy for us to explore the city, shop, and dine. Very convenient!
Dining
6.0
The dining experience was a bit disappointing, especially given the high room rates.
Facilities
8.0
The facilities were well-maintained and had everything we needed for a comfortable stay.
Joan
United Kingdom,
July
2023
8.4/10
The hotel had some fantastic highlights, like one of the best beds I've ever slept in and the top-floor washing facilities, making it incredibly comfortable overall. However, the boxed-in view from the low-level room was a bit claustrophobic and disappointing at times.
Rooms
9.0
The room was very comfortable, and I must say, one of the best beds I have ever slept in. The washing facilities on the top floor were a nice touch.
Service
9.0
The service was top-notch, with very friendly and attentive staff. They were always helpful and professional, especially with arranging airport bus services.
Location
8.0
The location was perfect for our plans, being right at the heart of the CBD and close to the Civic Theatre on Queen Street. However, the immediate area had its social disadvantages in the evening.
Dining
7.0
The dining experience was overall good, but there were some slight disappointments, especially with undercooked breakfast items. However, the dinner was great on a different occasion.
Facilities
9.0
The facilities were well-equipped, and everything was as expected. No complaints in this area.
Comfortable Rooms
Social Disadvantages
Richard
United States,
May
2023
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were large and cozy with a separate bedroom, living room, kitchenette, and in-room laundry, but unfortunately, there was a horrible musty smell present. The service was top-notch as they arranged a shuttle to the airport and accommodated our request for a lower floor apartment. The location was ideal for exploring the city center, being right on Queen St, but some may find it less appealing compared to other inner-city suburbs. The dining options were good, offering a superb breakfast selection, but the menu could have been more diverse. Overall, a comfortable stay with friendly service, yet some areas could be improved.
Rooms
7.0
The rooms were large, cozy, and modern but had a horrible musty smell.
Service
9.0
The staff always went above and beyond to ensure everything was perfect.
Location
8.0
The location was excellent, right on Queen St, making it convenient for city exploration.
Dining
8.0
The dining experience was superb with many choices, although a more diverse menu would have been appreciated.
Facilities
8.0
The hotel offered a range of facilities making the stay comfortable.
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